Privacy policy

At Trinadi Healthcare, we deeply value the trust you place in us. As a brand rooted in traditional wellness and natural healing, we are committed to protecting your personal information with the highest standards of safety and care. Please read the following statement to understand how we collect, use, and safeguard your data.

Note:

This Privacy Policy may be updated without prior notice. We recommend reviewing this page from time to time to stay informed. By visiting our website (https://trinadihealthcare.com), you agree to the terms of this Privacy Policy. If you do not agree, kindly avoid using or accessing our website.

By simply using our website, you give your full consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This policy is an integral part of our Terms of Use.

Information Collection and Usage

We collect certain types of information when you interact with our website—such as placing an order, registering for an account, submitting feedback, or contacting us directly. This information may include your name, email address, contact number, billing and shipping address, and payment details (which are securely handled by third-party payment gateways).

In addition to this, we may collect technical data such as your IP address, browser type, and on-site behavior. This helps us personalize your experience and improve our website performance through analytics.

The information you share is used to process orders, provide customer service, improve your shopping experience, and send relevant updates about your order or account.

Voluntary Information

When you communicate with us through email, contact forms, or calls, any information you provide is used solely for the purpose of resolving your query and enhancing our services. Account registration is optional but allows you to manage your orders more easily and receive a personalized experience on our platform.

Use of Cookies

We use cookies to provide a better browsing experience. Cookies help us remember your preferences, improve navigation, and understand visitor behavior on our website. These cookies do not directly collect personal data. If you prefer, you may disable cookies through your browser settings, although some features of the website may not work correctly without them.

Information Sharing

Your personal information may be shared with our trusted delivery and logistics partners solely for the purpose of fulfilling your orders. We may also share data with third-party services, such as secure payment gateways and customer support platforms, as needed to complete your transaction or resolve service issues.

In certain situations, we may be legally required to share your data with authorities—for example, in cases of fraud investigation or regulatory compliance.

Please note that Trinadi Healthcare does not sell, rent, or share your personal information with advertisers or third parties for marketing purposes without your explicit consent.

Marketing Communications

You will only receive marketing or promotional emails from Trinadi Healthcare if you choose to subscribe to our mailing list. If at any time you no longer wish to receive such emails, you can unsubscribe by clicking the “Unsubscribe” link in any promotional message or update your preferences in your account dashboard.

Data Security

We take the security of your data seriously. Trinadi Healthcare uses SSL encryption, secure servers, and restricted data access practices to protect your personal information from unauthorized access, misuse, or changes. All financial transactions are handled by verified and secure payment partners to ensure full protection.

Children's Privacy

Trinadi Healthcare is committed to providing a safe online experience for all users. We do not knowingly collect or store personal information from children. If we become aware that any such data has been submitted, we will immediately delete it from our records. We encourage parents or guardians to contact us if they believe a child has shared personal information without consent. Our goal is to ensure a safe and respectful experience for all visitors.

Links to Other Sites

Our website may include links to third-party websites for additional information or services. However, Trinadi Healthcare is not responsible for the content or privacy practices of those external websites. We recommend reading their privacy policies before sharing any personal information with them.

Access and Control

You have complete control over the information you share with us. At any point, you can request to view, correct, update, or delete your personal data, as permitted by applicable law. You may also opt out of receiving promotional emails.

To exercise any of these rights or make a privacy-related request, you can contact us via Contact us page.

Your Consent

By using the Trinadi Healthcare website and submitting your information, you consent to the collection, storage, and use of your personal data as outlined in this Privacy Policy. Any updates or changes to this policy will be posted on this page. Your continued use of the website after changes are made will be considered as your acceptance of the updated terms.